SHIPPING AND RETURNS


SHIPPING
WE CURRENTLY SHIP WORLDWIDE ( DELAYS TO BE EXPECTED AT THE MOMENT)
DUE TO THE NATURE OF HOW WE MAKE OUR GARMENTS THE LAST THING WE WANT IS FOR THEM TO GO MISSING AS WE CANT GUARANTEE WE WILL HAVE ENOUGH FABRIC TO FULFIL THE ORDER AGAIN. WITH THIS IN MIND WE SEND ALL OF OUR PRODUCTS RECORDED DELIVERY USING ROYAL MAIL. THERE IS NO EXCEPTION TO THIS. WE DO HOWEVER HAVE A FLAT RATE SHIPPING COST OF £4.70 FOR THE UK, AND £15 WORLDWIDE.. SO IF YOU BUY MORE THAN ONE ITEM GOING TO THE SAME ADDRESS YOU PAY NO MORE FOR IT. CUSTOMERS ARE RESPONSIBLE FOR PAYING ANY IMPORT TAXES FOR THEIR ITEMS.
RETURNS
WE WILL ALWAYS PROVIDE YOU WITH AS MUCH GARMENT INFORMATION AS POSSIBLE REGARDING LENGTHS AND WIDTH TO HELP YOU MAKE THE CORRECT SIZE DECISION. IF IN THE CASE YOU STILL NEED TO RETURN, GENERAL RETURNS ARE ACCEPTED IF THE SIZE DOES NOT FIT WITHIN 14 DAYS FOR EITHER AN EXCHANGE OR A FULL REFUND. ALL ITEMS MUST HAVE TAGS STILL ATTACHED AND MUST BE RETURNED TO US VIA A RECORDED POSTAGE SERVICE WHICH THE CUSTOMER PAYS FOR.
CUSTOM MADE GARMENTS WITH SPECIFIC MEASUREMENTS CANT BE REFUNDED BUT WE WILL ALWAYS TRY TO RESOLVE ANY SITUATION THAT MAY ARISE IN THE ORDERING PROCESS.